About Me

Bio

Currently I am a Senior Product Designer at Neudesic, an IBM company. I help businesses delivery the best design solutions for their customers & clients while meeting their business goals.

I have experience working with experience in energy utilities, the hospitality industry, e-commerce, K-12 & higher education, public and private nonprofits, and fine & performing arts. I focus on developing the right product based on business goals & requirements. Expertise in applying research to drive product requirements and optimize your current technology for end-users. My designs are based on user needs to create functional, clean, innovative designs to optimize your technology and grow your business.

I am an easy-going and collaborative colleague who knows how to work as part of a team both remotely and in person. I love to dive into the business problem, outcomes, users, and solution validation.

Skills

Research - User observations, interviews, surveys, journey mapping, value stream mapping, user flows, personas, competitive analysis, Affinity mapping, theme and insight identification.

Design - Information Architecture, Mobile & Responsive Design, Storyboarding, usability Testing, interaction Design, wire-framing,
prototyping, design Systems.

Familiar with - HTML, CSS, Javascript

Tools

Figma/FigJam, Miro, Webflow, Sketch, Adobe CC Suite, Invision, Divi

Download Resume

Experience

Neudesic, an IBM Company— Senior Product Designer
October 2021 - Present

Neudesic is a business and technology consultancy for enterprise clients making digital transitions. As a lead designer on the Ideation & Design Experience team, I direct the work of cross-functional product teams from Design Thinking through product delivery.

  • Lead Designer and design systems manager for ‘Alchemy’ a company wide internal employee growth product.
  • Defined framework and foundational documentation, of large Education Company design system.
  • Led backlog management, UAT, and go live of large enterprise casino mobile app (Gamefinder, hotel bookings, offers, geofencing, etc.).
  • Designed & shipped complex SSO flow & account migration for Casino sports betting app, included backlog for mobile app, kiosk, over-the-counter, & back office.
  • Defined design system and token structure for internal insurance application.Discovered, designed, and shipped large energy utility revenue protection product, & data & analytics team center of excellence.
  • Work with internal design system & accessibility groups. Facilitate weekly internal Figma upscaling group.
  • Mentor associate level consultants.

Freelance — UX Designer
May 2020 - Present

  • Design front-end mobile & desktop applications
  • Conduct stakeholder interviews, user research, user personas, journey maps, wireframes, high fidelity prototypes, and final designs & assets.
  • Provide logo design/branding support, graphic design, and video editing when needed.
  • Design Interface according to existing branding.
  • Communicate design to developers.

Planetary Care — UX Designer (Volunteer)
September 2020 - October 2021

  • Lead design for PC web redesign & assist design of a platform for RegenAg practitioners
  • Conduct user testing and analysis
  • Ensure products adhere to WCAG 2.0 and color-blindness guidelines
  • Design typography with logical easy to follow hierarchy.
  • Ideate with other designers to find best possible solution

Koalesce Designs — UX Product Design Intern
October 2020 - February 2021

  • Using agile scrum - conduct concept and usability testing and gather feedback.
  • Create personas through user research and data.
  • Define the right interaction model and evaluate its success.
  • Design responsive and mobile (iOS & Android) wireframes
  • Work with UI designers to implement attractive designs.
  • Be able to communicate design ideas and prototypes to developers.
  • Keep abreast of competitor products and industry trends.

Heartland Marimba — Director of Operations
December 2016 - Present

  • Manage internal technical needs including, design and maintenance of two websites, organizational documents, assets, processes, and tech stack.
  • Design and deliver content for both internal and external consumption including graphic design and photo editing for printed collateral for concert programs, album design, educational materials, social media, and web.

Teacher/Educator — Various
August 2009 - October 2021

  • Design and deliver learning experiences for students using universal and goal-directed design principles, qualitative and quantitative research to inform curriculum design. This included K-12, Charter School, and Higher Education environments both as a contracted and staffed employee.
View My Work

UX Transcript

Certifications

Coursera

  • Introduction to User Experience Design - Dr. Rosa I. Arriaga, GA Tech

Skillshare

  • Intro to UX: Designing with a User-Centered Approach - Cinthya Mohr, Sr. UX Manager Google
  • User Experience Design Essentials - Adobe XD UI UX Design - Daniel Scott, BYOL
  • Basic UX/UI Design Wireframes and Prototyping Tutorial - Sarah Bannister
  • The Beginner's Guide to Animating Custom GIFs - Jake Bartlett
  • Adobe Illustrator CC – Essentials Training - Daniel Scott
  • Sketch Basics: Design a User Profile - Alexandra Moran
  • Figma 101 - Learning the basics quickly - Gary Shikhelman
  • Fundamentals of Google Analytics - Jeff Sauer, Google Analytics Strategist
  • Responsive Web Design Essentials - HTML5 CSS3 Bootstrap - Daniel Scott, BYOL

Linkedin Learning

  • Advance Your Skills as a User Experience Researcher
  • UX Foundations: Research - Amanda Stockwell
  • UX Research Methods: Card Sorting - Amanda Stockwell
  • Design Thinking: Understanding the Process (2016) - Chris Nodder
  • Design Thinking: Implementing the Process (2016) - Chris Nodder

  • Design Thinking: Implementing the Process - Chris Nodder
  • Design Thinking: Understanding the Process - Chris Nodder
  • InVision for UX Design - Emmanuel Henri

Become a User Experience Designer

  • Planning a Career in User Experience - Cory Lebson
  • UX Design: 1 Overview - Chris Nodder
  • UX Design: 2 Analyzing User Data. -Chris Nodder
  • UX Design: 3 Creating Personas - Chris Nodder
  • UX Foundations: Prototyping - Diane Cronenwett
  • UX Foundations: Multidevice Design - Diane Cronenwett
  • UX Design: 4 Ideation - Chris Nodder
  • UX Design: 5 Creating Scenarios and Storyboards - Chris Nodder
  • UX Design: 6 Paper Prototyping - Chris Nodder
  • Sketch for UX Design - Shauna Bybee
  • Photoshop for UX Design - Dennis Meyer
  • Illustrator for UX Design - Brian Wood
  • UX Design: 7 Implementation Planning - Chris Nodder
  • Planning a Career in User Experience - Cory Lebson

Udemy

  • User Experience (UX): The Ultimate Guide to Usability and UX - David Travis
  • UX Responsive Design with HTML CSS JavaScript Bootstrap 5 - Hossein Boro
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Joe Millea
joe.millea@gmail.com
763.607.7880